Privacy Policy

1. Introduction

SocialGamesOn Social Casino ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social casino platform.

Important: SocialGamesOn is a social gaming platform that uses only virtual currency. No real money gambling occurs on our platform.

2. Information We Collect

2.1 Information You Provide

• Account information (username, email address, age verification)
• Contact information when you reach out to us
• Feedback and survey responses
• Virtual credit purchase information (if applicable)

2.2 Information Automatically Collected

• Device information (device type, operating system, browser type)
• Usage data (game activity, session duration, features used)
• Technical data (IP address, cookies, log files)
• Analytics data through Microsoft Application Insights
• Google Analytics data (if you consent to analytics cookies)

2.3 Cookies and Tracking Technologies

We use essential cookies for site functionality and may use analytics cookies with your consent. See our Cookie Policy for detailed information.

3. How We Use Your Information

We use your information to:

• Provide and maintain our gaming services
• Verify age requirements (18+ only)
• Process virtual credit purchases (if applicable)
• Improve our games and user experience
• Communicate with you about our services
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Analyze usage patterns and performance (with consent)

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Legitimate Interest: To provide our services and improve user experience
• Contract: To fulfill our terms of service
• Legal Obligation: To comply with age verification requirements
• Consent: For analytics cookies and marketing communications

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who help us operate our platform (Microsoft Azure, payment processors)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• Consent: When you have given us explicit consent

6. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA) and Finland, including:

• United States: Microsoft Azure services, Google Analytics 4
• Canada: Microsoft Application Insights
• Ireland: Google Analytics 4 data processing
• Netherlands: Content delivery networks

6.1 GDPR Safeguards for International Transfers

We ensure appropriate safeguards are in place for international data transfers through:

• Standard Contractual Clauses (SCCs): EU-approved data transfer agreements
• Adequacy Decisions: European Commission adequacy decisions where applicable
• Microsoft Azure: EU Data Boundary compliance and SCCs
• Google Analytics 4: EU data processing agreement and SCCs
• Data Processing Addendums (DPAs): With all third-party processors
• Privacy Shield Successor: EU-US Data Privacy Framework (where applicable)

6.2 Finland-Specific Data Processing

As a Finnish company, we comply with:

• Finnish Personal Data Act (Henkilötietolaki)
• Finnish Consumer Protection Act
• Finnish Electronic Communications Act
• Tietosuojavaltuutettu (Finnish Data Protection Ombudsman) guidelines
• Finnish Gaming Act (Arpajaislaki) - social gaming provisions

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

Security measures include:

• SSL/TLS encryption for data transmission
• Secure cloud hosting with Microsoft Azure
• Regular security assessments
• Access controls and authentication

8. Your Rights and Choices (GDPR)

Under GDPR, you have the right to:

• Access: Request information about the personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at: privacy@luckystars.com

We will respond to your request within 30 days as required by GDPR.

9. Age Requirements

SocialGamesOn is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will delete that information promptly.

We use cookies to remember your age verification status to avoid repeated verification.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Account Data: Until account deletion or 3 years of inactivity
• Analytics Data: 26 months (Google Analytics standard)
• Support Communications: 2 years
• Legal Compliance: As required by applicable law

11. Third-Party Services

Our platform may use third-party services that have their own privacy policies:

• Microsoft Application Insights: Analytics and performance monitoring (Canada/EU)
• Google Analytics 4: Website analytics with EU data processing (Ireland)
• Microsoft Azure: Cloud hosting and data storage (EU regions)
• Payment Processors: For virtual credit purchases (if applicable)

We encourage you to review the privacy policies of these third-party services.

11.1 Data Processing Locations

• Primary hosting: Microsoft Azure EU regions (Ireland, Netherlands)
• Analytics: Google Analytics 4 with EU data processing
• Application monitoring: Microsoft Application Insights (Canada)
• CDN: Content delivery networks in EU/EEA

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending email notification for significant changes
• Displaying a prominent notice on our website

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13.1 Data Controller

SocialGamesOn Oy (Data Controller)
Business ID: FI-12345678 (Example)
Address: Helsinki, Finland
Email: legal@socialgameson.com
Phone: +358 9 1234 5678

13.2 Data Protection Officer (DPO)

Email: dpo@socialgameson.com
Response Time: 72 hours for DPO inquiries
Languages: Finnish, English
GDPR Article 37: DPO appointed for data protection compliance

13.3 Contact Details

• Privacy Email: privacy@socialgameson.com
• General Support: support@socialgameson.com
• Response Time: 48-72 hours for privacy inquiries
• Finnish DPA: Tietosuojavaltuutettu (tietosuoja.fi)
• EU DPA Network: European Data Protection Board